Do you have a question about our alpaca wool duvets, pillows or toppers, or indeed any of our biodegradable bedding? Find the answers to our most frequently asked questions below. If your question is still unanswered, please do reach out to our helpful team and we will be happy to assist you. Passionate about sleep, we're here to help, however you might need us.

Frequently Asked Questions

About Penrose Natural Bedding

Do i need two duvets?

No! Our alpaca wool duvets are all season! Thanks to the unrivalled thermoregulating properties of alpaca wool, our duvets respond to your internal body temperature, keeping you cool in the summer and warm in the winter, so no need for a cold weather/warm weather duvet, just one duvet to rule them all!

Are any chemicals used?

Absolutely not. Unlike sheep wool that contains naturally occurring lanolin, alpaca is chemical free and all of our fibre stays that way.

What support do your pillows offer?

Our standard fill offers medium support. However, as all of our products are made to order we can customise your pillow to offer the exact level of comfort and support you require. Simply add a note at checkout and we can make a soft or firm pillow to suit your needs!

Can you wash alpaca bedding?

Whilst our bedding can be dry cleaned, we don't recommend it. Unfortunately, we can't guarantee the control used within each independent dry cleaner and so instead have launched our own innovative Fibre Refresh service the promises you bedding as good as the day you first purchased it!

Do you make bespoke sizes??

Yes! All of our products are made to order so we can offer bespoke services and sizes to ensure your bedding is absolutely perfect. From bespoke size bedding and custom made mattress toppers, to embroidered pillows we offer a made to measure service for all your individual needs!

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